Neuro · Product Finder

From "the thing that fits this" to the exact SKU

Customers describe it, name it, or photograph it, Product Finder matches what they mean to the exact product, part or service in your catalog, cross-referencing competitor and legacy model numbers along the way, and flagging an in-stock alternative when the perfect match is on back-order.

Capabilities

Describe it, name it, or snap a photo

Photo identification

A photo is enough to find the match

A nameplate, an old part, or a worn label, Product Finder reads it from a photo and matches it to the current catalog equivalent, no model number required.

  • Reads nameplates, labels and worn text straight from a photo
  • Matches against the full catalog on spec, not just on name
  • Works from a phone camera, no scanner or barcode needed
Cross-reference engine

Old part number in, exact SKU out

Competitor part numbers, discontinued SKUs and legacy internal codes all resolve to today's exact equivalent, with the matching logic shown so your team can trust the result.

  • Resolves competitor, discontinued and legacy codes in one lookup
  • Confirms the match against real feature and spec data, not just a lookup table
  • Keeps quotes accurate when a customer only knows the old number
Conversational narrowing

One smart question, not a dead-end search box

A vague description becomes a short back-and-forth. Product Finder asks the single question that resolves the ambiguity, then matches with confidence instead of returning a wall of results.

  • Asks the one clarifying question that actually narrows the field
  • Turns "something compact" into a specific, confident match
  • Feels like a conversation, not a filtered search page
Stock-aware matching

Never recommends what it can't ship

Product Finder checks live stock and lead time before it answers, and offers the closest in-stock alternative, with the trade-offs stated plainly, whenever the perfect match is on back-order.

  • Checks live stock and lead time as part of every match
  • Suggests an in-stock alternative when the exact match is delayed
  • States the trade-offs plainly instead of overselling the substitute

Works embedded on product pages

Drop it next to the buy button, not just on a separate search page, the match happens right where the customer is deciding.

Kills "which one fits?" tickets

The question that used to need a specialist now resolves itself, before it ever becomes a support ticket.

Spec-level matching, not keyword search

Voltage, size, connector type, certification, the details that actually decide fit, matched precisely instead of guessed at.

Who uses it

Every point of sale, the right match every time

E-commerce

Fewer abandoned carts from "not sure which one fits", the exact SKU, right next to the buy button.

Customer service

Support tickets that used to need a specialist now resolve in one conversational lookup.

Field sales

A photo from the field resolves to the correct part on the spot, no callback to the office needed.

Distributors

Cross-references competitor and legacy numbers instantly, keeping quotes accurate and orders moving.

Stop losing sales to "which one do I need?"

The live demo runs Product Finder over six fictional catalogs, pick an industry and try a photo, a model number, or a vague description.

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